Shipping Policy
Samples
Samples are usually prepared within 5 to 10 business days and shipped with tracking. You will receive your tracking number by email once the sample ships.
Bulk and Mini Orders
Production time depends on the product, quantity and level of customization and is usually 15 to 35 business days after you approve your label, packaging and formula. We will confirm the production timeline with you before production starts.
Delivery
- Orders ship directly from the manufacturer by express courier, air freight or sea freight depending on order size and destination.
- Shipping costs and estimated delivery times are shown at checkout or included in your quote.
- Customs duties, import taxes and fees in the destination country are the responsibility of the buyer unless stated otherwise in your quote.
Questions
Contact us at primeimport@gmail.com for shipping questions or a custom freight quote.